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Instructions for Searching the Database
The Community Resource Database
contains information about the social services provided by nonprofit
organizations, government agencies, and churches in Bastrop, Blanco,
Burnet, Caldwell, Hays, Fayette, Lee, Llano, Travis, and Williamson
counties.
The database is searchable by keyword, service topic, organization
name, and program name. Searches may be limited by zip code, city,
age, or gender. Information, such as an organization’s eligibility
criteria, service area, and intake procedure, is included for each
entry.
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Step 1
The fields in Step 1 (refer to the screen
image shown below) are designed to limit your search
and are optional. Fill in a zip code or city to find resources
serving a specific geographic area. Fill in an age or select
a gender to limit your search further.
Step 2
Choose one of the search options listed under
Step 2:
Search for Services by Word or Phrase
Type in a word or phrase, and click Go. Keep your
search simple. If the word or phrase you type in does not
retrieve any services, try shortening the number of words
used.
The default search is Partial Word. To limit your search,
select All Words or Exact Phrase from the drop-down list.
Example searches:
clothing
counseling
disabilities (or disabilit to find “disabilities”
or “disability”)
education
electric bill
food
legal
rent assistance
SSI
See a List of Services by Category
Selecting this option reveals fourteen broad categories of
services, which narrow to many smaller sub-categories. (Refer
to the screen image shown below.)
Search for Organizations or Programs by Name
Type in an organization, agency, or program name. This option
searches all former names, acronyms, and spelling variations.
Keep your search simple. If the word or phrase you type in
does not retrieve any services, try shortening the number
of words used.
The default search is Partial Word. To limit your search,
select All Words or Exact Phrase from the drop-down list.
Example searches: AARP, Bastrop ISD, Habitat for Humanity,
Legal Aid, WIC
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Interpreting Your
Search Results
After searching, the database will take you to a list of resources
matching your search criteria. This list will only show the
contact information for the service. To see the complete,
detailed information for the service, click on the hyperlinked
text in blue. Printing Your Search Results
You can print the summary list of results, as well as the
complete information for a service, by selecting the Printer
Friendly option at the top of the screen.
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I still can't find what
I need!
Please call our help line for assistance. Simply dial 2-1-1 any
time. Our Information & Referral Specialists are fully trained
and knowledgeable about local resources. They utilize our internal
database, which performs combined word/phrase searches, address
searches, defunct agency searches, and more. In addition, our staff
can locate those organizations that choose only to be listed in
our internal database.
How can I update my organization's listing?
We cannot provide accurate referrals to our callers without your
help and support.
You can update your organization's
information online here.
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